Shipping

What are the delivery charges?

Sellers incur relatively higher shipping costs on volumetric packaging. In such cases, charging a nominal delivery charge helps them offset logistics costs. If your order value is below Rs 3000, you will be charged Rs 100 as Delivery charge, Rs 300 will be charged if order value is between Rs 3000 to Rs 20,000. Delivery charge will be waived off on order value above Rs 20000.

What is the estimated delivery time?

It is category dependent however the average delivery time is three to five working days for non-printed items, for printed items it varies from two to four weeks.

Why does estimated delivery time vary from seller to seller?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.  Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

Why does the delivery date not correspond to the delivery timeline mentioned?

It is possible that the Seller or our courier partners have a holiday between your order date and the estimated delivery date based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

Seller does not/cannot ship to my area. Why?

Whether your location can be serviced or not depends on a) If the seller ships to your location b) Legal restrictions, if any, on shipping particular products to your location c) The availability of reliable courier partners in your location

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated the process.